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Human Resource Management
 
 
 
 
Tools for Small Business Owners Hiring Employees
 
The CDP is partnering with SCORE Cape Cod to bring you a 3-session workshop series to improve your Human Resource skills. Many businesses on the Lower Cape hire employees. Whether you have employees currently or are looking to hire for the first time, these workshops will help you discover the tricks and keys to doing it right. Register for 1 or all 3 sessions.
 
Sessions will be held on Tuesdays from 5:30 pm - 7:00 pm, at the CDP Conference Room, in Eastham. Register for 1 or all 3!
 
October 23, 2018
Top 10 HR Practices for Compliance
with Pamela Sande of Pamela Sande & Associates
No matter what size company you are, chances are that at some point you will face a challenging HR compliance issue or employee situation that exposes your business to significant liability. This workshop focuses on 10 HR best practices that are simple to implement and help protect your business.
 
November 6, 2018
"ABC's of Good Customer Service"
with John Wheeler, SCORE Mentor and National speaker on Customer Service
Businesses on the Cape are based on offering products and services to full time and vacationing customers. To create loyalty and a sound base of business, you must provide gold medal service to your customers so they not only return but become your best sales reps. This workshop will explore the elements of gold medal customer service.
 
November 27, 2018
"Managing Younger Employees - Millennials and Post-Millennials"
with Paul Chatelain manager of The Knack.
Millennials and post-millennials are quickly becoming the largest portion of the workforce. This workshop will help you to learn about effectively managing your millennial and post-millennial employees, including best practices and common pitfalls to avoid.
 
Questions call Pam at 508-240-7873 x18 or email at pam@capecdp.org
 
 
These session will be held October 23, November 6, & November 27, 2018
from 5:30-7 PM in the CDP Conference Room
 


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Start Date: October 23, 2018 05:30 PM
End Date: November 27, 2018 07:00 PM
 
The CDP is an equal opportunity provider and employer.
 
 
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Workshop Sponsors
 
 
The CDP's small business and technical assistance programs are made possible by the following funders:
 
Mass Growth Capital Corporation
USDA Rural Business Development Grant
Barnstable County Economic Development Commission
Cape Cod Foundation
Cape Cod Five Charitable Foundation Trust
Rockland Trust
TD Charitable Foundation
Santander Bank